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Project Management Persuasion and Influence

(1-days, 8 PDUs and 2-days, 16 PDUs)

A project manager’s success is highly dependent on his/her ability to lead, motivate, persuade and influence management, customers, team members and other project stakeholders.  Without direct authority, project managers have to use their knowledge, experience, skills, wits and personality to get things done.

 This course presents 15 of the most common stakeholder challenges during the project lifecycle and the persuasion and influence techniques project managers can use to overcome these challenges. Project situations where a project manager needs these techniques include:

  • Approvals
  • Sponsorship and Support
  • Commitment to:
    • Complete work
    • Attend and engage in meetings
    • Provide input: Requirements, Estimates, Scheduling, Risk/Issues, etc.
  • Motivation and Attitude

Based on psychological and personality research, this course presents more than 20 proven techniques to obtain stakeholders trust, commitment, and agreement – ultimately getting more accomplished faster and easier. 

Course Agenda

  1. Persuasion Drives Project Management
  2. Project Persuasion Situations
  3. Project Situations Types
  4. Project Stakeholders
  5. Why Use Persuasion Techniques
  6. Effective Persuasion
  7. Good and Bad Persuasion
  8. Auto-Pilot and Triggers
  9. Two Methods of Persuasion
  10. Persuasion & Influence Techniques (1-day class includes only first 4 areas)
    – Logic vs. Emotion
    – Commitment & Consistency
    – Reciprocity
    – Connecting with People
    – Conformity
    – Scarcity
    – Language
    – Compare and Contrast
    – Expectations
    – Involvement
    – Esteem
    – Association
  1. Emotions that persuade
  2. Persuasion Planning
    – Beliefs and Values
    – Change Assessment
    – Audience Types: Hostile, Neutral, Uninformed, Supportive
    – Listening skills
    – Personality Types – Myers Briggs
       •          Determining Personality Type
       •          Influencing Strategies by Personality
  3. Developing and Giving Presentations/Arguments

Register For Classes

Project Management Consulting

Live Online Classes

Attend our On-Line (Live) classes from the comfort of your home or office (No dress code!). Interact with the instructor and other class participants. See live video of the instructor as they present their presentation slides, video and examples. Two audio options: 1) Through your computer with headset (VOIP), or 2) Dial-in over your phone (additional charge applies)

Project Management Training

Project Management Courses

Recorded Classes

Attend our On-Line (Recorded 24/7) classes from the comfort of your home or office any day at any time – day or night. Take up to 30 days to view.

project management courses


Project Management Training

On-site training

These on-site courses – which are available in a public, group format or private, one-on-one training – are an in-depth presentation of the Top Ten Causes of Project Failure, a standard 5-Phase IT Project Life Cycle, and Methodology and Project Management Processes, Techniques, Tips, and Tools.

IT Project Management

IT Project Management

PMP Exam preparation

This 5-day (or 10 half-day) covers everything you’ll need to know to qualify for, take and pass PMI’s PMP exam. Classes are offered live on-line, recorded on-line and on-site at your organization. Study materials and practice questions are available.

project management courses